Refund & Return Policy
Thank you for shopping with Coins & Antiques. Due to the unique and collectible nature of coins and antique items, please read our return policy carefully before making a purchase.
1. Eligibility for Returns
We accept returns only under the following conditions:
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The item is significantly different from the description.
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The item arrives damaged.
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The wrong item was shipped.
Returns must be requested within 3 days of delivery.
Because most antiques and coins are rare, vintage, or one-of-a-kind, we do not accept returns for:
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Change of mind
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Buyer’s remorse
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Minor wear consistent with age
2. Condition of Returned Items
To be eligible for a return:
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The item must be in its original condition.
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The item must not be altered, cleaned, or damaged.
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Original packaging must be included.
We reserve the right to refuse returns that do not meet these conditions.
3. Refund Process
Once we receive and inspect the returned item:
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If approved, a refund will be processed within 5–7 business days.
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Refunds will be issued to the original payment method.
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Shipping charges are non-refundable.
4. Return Shipping
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Buyer is responsible for return shipping costs.
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We recommend using a trackable shipping service for valuable items.
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We are not responsible for items lost during return shipping.
5. Non-Returnable Items
The following items cannot be returned:
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Discounted or sale items
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Custom orders
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Items marked “Final Sale”
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International orders (unless damaged or incorrect)
6. How to Request a Return
To initiate a return, please contact us with:
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Order number
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Clear photos of the item
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Description of the issue
📧 Email: info@coinsnantiques.com
🌐 Website: https://coinsnantiques.com